Delivery

Metropolitan France

Mondial Relay: €3.99 ( Free from 69€ purchase)

Once payment is complete, simply select your preferred collection point. You can view your selection in your Miloha customer account and on your order summary.

Colissimo: €6.50 ( Free from 120€ purchase)

Packages will be shipped within 2 working days at the most ( Monday to Friday, excluding public holidays) following receipt of payment.

Delivery: 2 to 5 working days, after the order has been shipped.

Europe

Belgium, Germany, Netherlands, Luxembourg, Spain, Italy and Portugal.

Colissimo: €12

Delivery: 2 to 8 working days, after preparation of the order.

RETURNS

Once the order has been validated, you will be able to track the progress of the package on your Miloha account by clicking on the link received by email once the package has been sent.

Please note that once the package has been deposited with the carrier, we are not responsible in the event of loss or theft, you will then simply need to have your tracking number and open a claim investigation with the carrier.

In the event of loss or theft, you will be offered a resend of the package depending on the availability of the part(s), or a credit note.

Any package not arriving at the relay point within the time limit will be returned to us.
The return will be processed and the order refunded without shipping costs.

If the package is refused, the shipping costs will be deducted.
If the order was eligible for free shipping and the package is not collected within the specified time, the shipping costs will be deducted.